Shipping policy
Shipping Policy
Welcome to AK-Mart.
We are dedicated to providing fast, reliable, and secure delivery services across the UAE.
Processing Time
Orders are usually processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time Within UAE
Estimated delivery times:
• Dubai, Abu Dhabi & Sharjah: 2–4 business days
• Other Emirates: 3–6 business days
Delivery times may vary depending on location, courier operations, or high-demand periods.
Shipping Charges
Shipping fees (if applicable) will be displayed during checkout before payment confirmation.
Free shipping promotions may be available on selected products or limited-time offers.
Cash on Delivery (COD)
We offer Cash on Delivery service across the UAE.
Please ensure your contact number and delivery address are accurate for smooth delivery processing.
Order Tracking
Once your order is shipped, tracking updates may be provided via SMS, WhatsApp, or email when available.
Delivery Delays
While we aim to deliver all orders on time, unexpected delays caused by weather conditions, courier issues, or public holidays may occasionally occur.
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
AK-Mart is not responsible for delays or failed deliveries caused by incorrect addresses or unreachable phone numbers.
Damaged or Missing Orders
If you receive a damaged item or if any item is missing from your order, please contact us within 24 hours of delivery with clear photos and your order number.
Contact Information
📧 Email: akmartonline.uae@gmail.com
📞 Phone / WhatsApp: +92 301 9779580
Thank you for shopping with AK-Mart.
Your satisfaction is our priority.